Description

Project Overview

I led the complete redesign and implementation of a modernized SharePoint intranet system for VISN 19, improving navigation, collaboration, and content accessibility across multiple healthcare facilities. The project focused on enhancing usability, engagement, and strategic content management for VA employees.

Challenges

• Outdated intranet with poor navigation and inconsistent user experience.

• Limited collaboration tools, making internal communication inefficient.

• Lack of content standardization and accessibility compliance.

Solution

I designed and developed a flexible, scalable, and customizable SharePoint intranet, integrating:

• Uniform navigation structures for consistency across sites.

• Dynamic content hubs to improve engagement and knowledge sharing.

• Customizable department pages to ensure seamless collaboration.

• Accessibility-compliant interfaces to align with Section 508 requirements.

Results

• Improved user navigation with quick-access menus for critical resources.

• Increased staff collaboration through content-sharing tools and dynamic pages.

• Enhanced search functionality, making information retrieval faster and more efficient.

• Recognized as a best-practice model for VA intranet modernization.

This project streamlined internal communication, optimized resource accessibility, and empowered employees with an intuitive, user-friendly digital workspace.